RETURN POLICY?

Returns: If not satisfied with the merchandise within 7 days of delivery, contact us by e-mail or phone:
1-800-627-0312, and ask to process a return. After approval by our returns department we will contact you and authorize the return process. Merchandise must be returned in the original shipping materials in good condition, shipping & full insurance charges will be on the buyers expense pre-paid, no collect shipping allowed. We will need to receive the returned item before we can process your return. When the merchandise returns in good condition, a refund will be issued for the merchandise, deductions will be as follows on order: 20% RESTOCKING fee to cover our handling expenses (shipping materials, custom made box, packaging & labor), also original shipping fee will be deducted, the rest will be refunded. Damaged merchandise will be refused, and no refund will be issued. Failure to meet any of these requirements will result a refusal and no refund will be issued.

QUALITY ASSURANCE POLICY?

To satisfy our customers and to ensure 100% quality service, each item going through the shipping process is checked to make sure the merchandise is in good working condition. This process includes: checking the power, sound, and light we understand mistakes can happen, so we have created a return policy.

DELIVERY TIME?

When you place an order, we will ship out the goods as soon as they are packaged properly this can take anywhere from 1-5 business days. We deliver our pictures with FEDEX GROUND only. All pictures are insured with the maximum amount of insurance. In case there is unpredicted damage during delivery, you will get your full amount of money back.

The shipping time (Domestic United States):

West region is about 1-3 days
Mid region is about 3-5 days
East region is about 5-7 days.

Hawaii and Alaska could up to and beyond 10 days. Unfortunatly there is a shipping charges for these states. Please contact us prior to making purchase for rates.